Gartner





Gartner, Inc. (NYSE: IT) is an information and technology research and
advisory firm with over 10,000 clients. GartnerŐs businesses consist of
Research, Consulting, Measurement, Events and News. Gartner was founded in
1979 by Gideon Gartner, who left the firm in 1992 to start up Giga.
Headquartered in Stamford, Connecticut, Gartner has over 3,800 associates,
including approximately 1,000 research analysts and consultants, in more
than 75 locations worldwide. Fiscal 2002 revenue totaled $888 million.

Business

   * Research: Gartner has a comprehensive body of global research that
     reports on and analyzes the technologies that drive business and
     organizational success. The more than 200 research topics include
     customer relationship management (CRM), business-to- business
     e-commerce, supply chain management, wireless, emerging technologies,
     security, IT services, e-business, and IT spending and strategies.
   * Consulting: Gartner consultants provide hands-on client support to
     thousands of clients in areas ranging from e-business strategy to
     measuring the effectiveness and efficiency of global manufacturing
     operations. Their role is not as implementors of technology solutions,
     but as independent advisors on technology assessment and procurement,
     project development, measurement, and technology management such as
     total cost of ownership, CRM, and IT spending recommendations.
   * Measurement: Gartner hosts a large database of industry benchmarks.
     Gartner clients populate the database anonymously in order to benefit
     from benchmarking capabilities such as measuring a business'
     performance against vertical peer companies and measuring against any
     or all companies in the database. They also provide a suite of software
     products called Decision Tools which measure total cost of ownership,
     total impact of innovation and return on investment.
   * Community: Gartner has a range of peer networking programs designed to
     bring together business executives and IT professionals. See Events
     below.
   * News: Gartner provides insightful commentary on news and events in the
     technology world.

Events

   * Gartner Symposium/ITxpo: This event is the IT industry's largest
     conference. Hosted in Brisbane, Australia; Cannes, France; San Diego,
     California; Florence, Italy; Orlando, Florida; Tokyo, Japan; Toronto,
     Canada; and Sandton, South Africa, this event features more than 200
     sessions led by Gartner analysts.
   * Regional events: each year Gartner hosts 65 events worldwide that
     attract over 40,000 executives and IT professionals.

Headquarters

   * Corporate Gartner, Inc. 56 Top Gallant Road Stamford, CT 06904
   * West Coast Gartner, Inc. 251 & 281 River Oaks Parkway San Jose, CA
     95134
   * Europe Gartner, Inc. Tamesis The Glanty Egham Surrey TW20 9AW United
     Kingdom
   * Japan Gartner Japan Ltd. Aobadai Hills, 4F 7-7, Aobadai, 4-chrome
     Meguro-ku, Tokyo 153-0042 Japan
   * Asia/Pacific Gartner Australasia Pty. Ltd. Level 7, 40 Miller Street
     North Sydney 2060 New South Wales, Australia
   * Latin America Gartner do Brasil Av. das NaŤ›es Unidas, 12551 9ˇ andar-
     Torre Oeste 04578-000 - S‹o Paulo -SP Brazil

Leadership

   * Michael Fleisher, Chairman & CEO
   * Maureen O'Connell, Executive Vice President, Chief Financial and
     Administrative Officer
   * Robert Knapp, Executive Vice President, Research & Advisory Services
   * Zachary Morowitz, Executive Vice President, Corporate Development
   * Scott Fertig, Senior Vice President and Chief Information Officer

Competitors

   * Giga
   * Forrester Research
   * Jupiter Research
   * Metagroup

Acquisitions

Over a period of many years Gartner acquired over 30 other companies to
broaden their suite of product solutions:

   * New Science Associates (1993 September ) Provides subscription-based
     research and analysis of the IT industry.
   * Real Decisions (1993 December) Provides benchmarking, measurement and
     evaluation of IT systems and functions. Benchmarking assists companies
     in analyzing the effectiveness of their use of IT systems compared to
     other organizations, peer groups, and the industry.
   * MZ Projekte (1995 April) Research and advisory services focused on the
     German, Swiss, and Austrian technology market.
   * Nomos Ricerca S.r.l. (1995 November) Provides custom consulting, market
     research and technology assessment services to the Italian IT industry.
   * Dataquest (1995 December) A leading provider of market research,
     statistical and forecasting data to IT vendors, manufacturers and
     investors.
   * Productivity Management Group (1996 August) Consulting concern that
     complements GartnerMeasurement with project management software.
   * Bouhot and Le Gendre (1997 June) Publisher of French IT journals that
     provides conferences, custom consulting, and IT executive programs.
   * Datapro Information Services (1997 July) Database of comparative
     product and vendor information including product features, functions,
     strengths and weaknesses, and pricing.
   * Informatics MCAB (1997 November) Management consulting firm based in
     Sweden.
   * Norbert Miconnet Information Technology Advisors (1998 January) IT
     measurement and benchmarking concern based in France with a financial
     services markets focus.
   * Interpose (1998 January) Provider of total cost of ownership (TCO)
     measurement and analysis software tools and training. TCO products are
     used by IS professionals to understand the costs, benefits and value
     associated with procuring, owning, and using IT components over time.
   * AICC Consultores and Technology (1998 May) IT and management consulting
     services in Argentina and Chile.
   * The Research Board (1998 May) Exclusive member-only research
     organization comprised of the top CIOs worldwide.
   * Mentis Corporation (1998 September) Vertical research concern
     specializing in evaluating IT within the financial services industry.
   * Vision Events International (1998 September) Events that bring together
     computer vendors, distributors and VARs with system integrators and
     retailers.
   * Griggs-Anderson Research (1998 October) Custom market research.
   * National Institute of Management Technology (1998 December) IT custom
     consulting in Cork, Ireland.
   * Wentworth Research (1998 December) IT executive programs in the United
     Kingdom and Hong Kong.
   * G2R Incorporated (1999 January) IT market research and consulting.
   * INTECO, Corporation (1999 April) Research and advisory services focused
     on internet technologies and e-Commerce used by consumers.
   * System Builder Summits (1999 June) Events that partner private label
     brand PCs with vendor products and services.
   * The Warner Group (1999 August) Management consulting specializing in
     the use of IT in the public sector.
   * Rendall and Associates (1999 December) Vertical market consulting group
     specializing in telecommunications and broadband technologies.
   * Integrator Forum Europe (2000 May) Strategic management consulting
     services that merge technology and business expertise.
   * Solista Global (2000 October) Strategic management consulting services
     that merge technology and business expertise.
   * Midsize Enterprise Summit (2001 September) Events that partner senior
     IT executives at midsize companies with vendor products and services.
   * Aims Management Consultants (2001 October) India-based research,
     measurement and consulting services in information technology and
     telecommunications.
   * People3 (2002 June) Specialized human resource consulting, research and
     software solutions for IT organizations.
   * Sector 5 Summit (2002 August) A security event that focuses on the
     prevention of cyberterrorism.